Privacy Policy

Privacy Policy

1. Information We Collect

At LAVI RIDE LTD, we collect information you provide directly to us, such as when you:

  • Book our chauffeur services
  • Contact us for inquiries
  • Register as a driver
  • Subscribe to our newsletter

This information may include your name, email address, phone number, pickup and drop-off locations, payment information, and any special requests or preferences.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our luxury transportation services
  • Process bookings and payments
  • Communicate with you about your reservations
  • Send you updates about our services (with your consent)
  • Ensure the safety and security of our services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With our trusted chauffeurs to provide your requested services
  • With payment processors to handle transactions
  • When required by law or to protect our rights
  • With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Booking information is typically retained for 7 years for tax and legal purposes.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent at any time

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date below.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

LAVI RIDE LTD

6th Floor, First Central 200

2 Lakeside Drive, Office No. 6.014

Park Royal, London, NW10 7FQ

Email: info@laviride.uk

Last Updated: November 11, 2025